Cancellation policy

Cancellation Policy

Some items in our store may be offered as a subscription, pre-order, or try-before-you-buy option. This policy explains how you can change or cancel these types of purchases.

Subscriptions When you purchase a subscription, you will receive recurring deliveries based on the frequency and duration you select. Your payment details are stored securely, and you will be charged for each delivery (unless you choose to pay in advance).

Some subscriptions may auto-renew at the end of the term. You can cancel or modify your subscription at any time. Links to manage your subscription are included in your order confirmation email.

If you cancel a subscription, you will continue to receive any deliveries already processed or scheduled for the current billing period. See our Returns Policy for details on returns and refunds.

Pre-Orders Pre-orders are for products that are currently out of stock or not yet in inventory. We may collect a partial deposit (or no payment) at checkout and store your payment method. The full or remaining balance will be charged when the item is ready to ship.

You may cancel a pre-order at any time before it has been fulfilled. Once the order has shipped, it cannot be cancelled, but you may request a refund. See our Returns Policy for details on returns and refunds.

Try Before You Buy For “Try Before You Buy” items, we place an authorization on your payment method at the time of purchase. You will have a set period of time to try the product and decide whether to keep it.

If you do not return the item within the trial period, we will charge your payment method for the full amount. Returns after the trial period has ended are subject to our standard Returns Policy.