Official product and customer notices from Voltra Mounts. Expand a notice for full details.
Traveler Platform Doubler Screw Link Issued Sep 9, 2026 Closed — September 20, 2026
Status: Closed — September 20, 2026
Official notice (historical record)
On September 9, 2026, Voltra Mounts notified a very small, selective group of recent Travel Platform Doubler Plate buyers (orders since August 31, 2026 — 10 customers) about a possible hardware-kit issue.
Summary of the issue
During a quality check, Voltra Mounts determined that some Travel Platform Doubler Plate hardware kits may include 35 mm (~1.38 in) screws instead of the correct 45 mm (~1.77 in) screws. A 35 mm screw may engage the threads, but it will not fully seat to the extent required.
Close-out
As of September 20, 2026, this notice is Closed. After selective outreach and the follow-up period, Voltra Mounts has identified no further issues beyond what was originally described. The matter is closed for ongoing customer action.
If you still need replacement hardware
The 45 mm (~1.77 in) hardware kit remains available for customers who need it:
If you were one of the notified customers, check out with the same email used on your Travel Platform Doubler order so notice pricing and shipping adjustments can apply automatically at checkout (available through December 8, 2026).
Questions: Support@voltramounts.com